Staff was not knowledgeable seemed not really care prices were really high charging me double than what sun valley audio charged me I went with sun valley
Bought stereo from their other shop in Glendale. And the manager helped me get my daughters car stereo working again. Highly recommend them!
After paying to have a stereo installed 3 hours later the tell me they dont have the tool to remove my factory stereo. I opted for a refund but was wrote a check that took 3 days to clear. For that 3 days I was repeatadly trying to get ahold of higher management with no return phone call for 3 days. I had to call human resourses and explained how upset i was. Finnally regional manager calls me and offers a 57 dollar discount. Very dissatisfied with the way this place does buisness I do not recomend doing buisness with them. I feel like they held my money hostage for 3 days then insulted me with a 21 percent discount
I've been back and forth on the vanity of a remote starter, do I need one, do I not need one, is it a waste of dollars that I could spend on car payments, the mortgage or that gold tooth I've been looking at? These are tough decisions, but the summer months are upon us again and if I have to walk out from the grocery store and put my bag of ice into a 168° car again I'm going to throw this bag of water someone.
The sales people at audio express showed me all the options for remote starting, with an alarm system, without alarm, with 2 way remote, with a one way remote, with the mobile app integration. There are so many choices, but I picked out the features that I wanted to outfit the car with and then went home to think about it some more. The next day I gave them a call to ask a few more questions, they had some time open and I dropped the car off for the afternoon that same day.
My car was ready at the time they estimated and I was off with my same ride, just a bit "cooler" than before. My one bit of feedback would be to have someone give me a quick 5 minute demonstration on the new features so I could have asked questions. I was just handed the keys and aimed in the direction of my vehicle after it was ready.
I'm no stranger to fun technical things; I went home and played with the new app and key fob to get it all figured out. Over all I'm happy with the result. Now whenever I am out grocery shopping I start my car while I'm in line at the checkout counter from the mobile app and the car is nice and cool when I get there. No more melted bags of ice or burned skin in the shape of a seat belt buckle for me.
i recentlly had a horible experience trying to get a stereo installed. I paid and was told it would be done in 3 hours. In 3 hours they called me and said they didnt have the tool to remove my factory stereo. They could do it in 2 days however my work schedule wont allow me to do that. So i wanted a refund. They wrote me a check that took 3 days to clear. For that 3 days i was calling trying to speak to a district manager. Finaly after multiple phone calls and messages someone got back to me and offered me a 57 dollar discount,however I could not bring myself to let a company that showed such bad proffesionalism work on my car. My suggestion do not take your car to audio express even after all i went through waiting 3 hours to find out they couldnt do it then waiting 3 days for my money back then to be insulted with a 57 dollar discount. Yea right my time and my money is worth more than that. Horrible way to do buisness.
took my money for a stereo install tell me 3 hours later they dont have the tool to remove my factory radio..wth your a shop..wrote me a check that took 3 days to clear for a refund. Couldnt get ahold of uper managment for 3 days so pissed was insulted with a small discount do not do buisness with this place. Held my money hostage for 3 days then insulted me
Price is to much. $ 420 to install stereo and camera (labor only) I think is to much.
Although the audio techs seem to know what they're doing and are decent people, the prices are outrageous. Got very similar work done at Sun Valley Audio without paying $200 for rewiring alone! Don't be fooled by their $600 upgrade package including free install.... tried to charge me a little over $1100 when all BS fees and extra expenses were added
These guys are absolutely awesome. I had them finish my radio install because I got lost in the wiring. They were able to hard wire it, and set up my amp wires so I could install my sub and amp. My passenger back blinker and brake lights went out and I thought it was from the hard wire, turns out my car is just 17 years old with some pretty old connectors. They were able to help me and save my pocket big time. Great crew and fast services.
Guys. This place is awsome. Over the last 2 months I have spent close to 3000 dollars of new equipment for my new truck. These guys are awsome. Adrian is one of the best techs I have ever delt with.
Went looking for a new system for my truck. Seems like i got a good deal. We'll see how the install part goes in a couple weeks.
Shot outs to Kevin and his crew. I'm really satisfied with their service and the quality of my stereo, amp, speakers and tweeters, and my 15" kickers. Thanks guys. My husband and I really appreciate you.
My alarm transmitter needed to be reprogrammed and after numerous trips to other audio shops I could not find anybody who knew about my alarm. I showed up at Audio Express on Indian School, talked with Adrian and within seconds Nick had it chirping away. No charge. Those guys rock.
Also, They have an awesome showroom.
I needed to upgrade my radio in my 2012 Jeep Wrangler and I'm lucky to have gotten Kevin as my sales rep. Kevin was great with offering recommendations and providing immediate installation.
Kevin was helpful and provided excellent customer service. If you also need to upgrade your radio, you will be lucky as well to find Kevin!
Great shop for anything aftermarket
These guys are great! So helpful and professional . I will definitely be coming back !